Privacy Policy

1. Overview

CustomsCheck ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our customs guidance service at customscheck.org. We do not sell your personal data to third parties.

2. Information We Collect

• •Account information — when you register, we collect your email address and a hashed password.
• •Billing details (paid tier only) — if you upgrade, we collect your full name, billing address, and phone number.
• •Trip and search history — when signed in, your trip details and customs search results are saved to your account.
• •Uploaded images — photos you submit for AI-powered item recognition. Images are processed in real time and are not stored on our servers.
• •Usage data — anonymised analytics such as page views and feature interactions.
• •Advertising data — Google AdSense and its partners may collect information about your visits to serve relevant advertisements.

3. How We Use Your Information

• •To authenticate you and maintain your session across visits.
• •To persist your trip and search history so you can access it from any device.
• •To enforce account tier limits (free vs. paid) such as search quotas and item batch sizes.
• •To generate customs guidance results for your trip using AI.
• •To display relevant advertisements via Google AdSense to support the free tier of this service.

4. GDPR & CCPA Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• •Right to access — request a copy of the personal data we hold about you.
• •Right to erasure — request deletion of your personal data.
• •Right to opt out of sale (CCPA) — we do not sell personal information.
• •Right to withdraw consent — you may withdraw consent for advertising and analytics cookies at any time.

5. Contact

For privacy-related enquiries, please visit our Contact page.